Once an inmate receives his or her housing assignment, he or she can contact family and friends by calling collect from phones in the jail. Family and friends must be willing to accept the charges.

Inmates cannot receive incoming telephone calls and BSO employees are not permitted to deliver personal messages to inmates.

If you are having trouble receiving calls from an inmate at any Broward County Detention Facility, would like to request a BLOCK or UNBLOCK on your phone, or have a question about how to setup a DIRECT BILL or PREPAID account, please contact T-Netix with the below information.

T-Netix Budget Connections

  • Any billing issues for the end users
  • For Block/Unblock of phone numbers
  • Any rate issues or questions

Toll free phone number 1-877-800-5729

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